This is your starting point for submitting requests for service from Division of Finance and Administration (DFA) units. Open a request description to see details about the service, along with information you should provide for timely processing. Each description features one-click access to a Service form. Please note, each ticket has a unique form and workflow. To ensure proper and timely routing of your request, please review all the options below before submitting.
Not sure which ticket to submit? Review the list of general request tickets available on the DFA General Request page.
Important Updates
Coming Soon! Updated ServiceNow Experience: The Division of Finance and Administration is converting the DFA and CBS2 Service Catalogs into a Service Portal with a responsive search feature that streamlines the process of identifying the correct ticket for your requests (the experience will be similar to OIT Service Hub). As we value your ideas and experiences for the portal's design, please complete a brief survey (6 questions) to provide your input. Thank you for your participation.
Need Help navigating or transacting in Oracle? Oracle Guided Learning is an imbedded training tool with content for commonly used features and reports. Additional information is available on the Oracle Guided Learning page. Users also can provide feedback via a General Request ticket.
Project Portfolio Financial Management
Financial Systems Support
- Consultation Request
- System Maintenance Request
- User Access Provisioning (Non-purchasing)
- Purchasing Access Provisioning Access or Approver setup (Department / Fiscal / RA)
Financial & Accounting Services
- Accounting Guidance
- Accounts Receivable
- Recharge (FY2122 CLOSED)
- Financial Journal Entry (FY2122 CLOSED)
- Construction Pay Apps
Chart of Accounts
Accounts Payable
Treasury & Banking
- ACH Enrollment Request (Incoming Funds to be received by UC Merced)
- Change Fund Requests
- Declining Balance Card Request
- Petty Cash Requests
- Stop Pay or Cancel Check Payment
- Request Copy of Cashed Check
Procurement
- New Vendor Setup
- Purchasing User Access Provisioning (Department, Fiscal or RA Approver)
- Need Help? Submit the DFA General Request; Select "Procurement"
Student Business Services
Can't find a service?
- Submit a DFA General Request for questions or general support.
Is something broken?
- Submit an FSS Incident Ticket (use DFA General Request for questions)
- View My Incidents
|
Keep track of your requests
|
DFA Fulfillers Only |
OIT Service Hub
|
Payroll & Student Employment Services
|
|