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Travel & Expense General Inquiry

Description: 

Use this ticket to submit general questions and for requests related to Sponsored Guests.

Who can request this Service?

Anyone with SSO access to ServiceNow.

What can I expect after submitting this ticket?

The request will be reviewed within 3 business days.

Customer Responsibility

Review training materilals and step by step guides prior to submitting the request. Frequently Asked Questions are also available for common questions.

Provide as much detail regarding your inquiry, attach any documents pertaining to the request, so Travel and Expense Management can appropriately respond.

Sponsor Guests inquiries should include the Sponsor Guest Setup Request attached to the ticket.

 

Travel and Expense Management Responsibility

Travel and Expense Management team will provide guidance and resources related to the inquiry.

What are the operating hours for the service provided?

Support for this service is provided during standard operating hours: 7:30 a.m.-4:30p.m., Monday through Friday.

How do I Stop or Change this Service?

If you no longer want to proceed with the ticket requested, request the ticket be closed in the comment section. Include a brief explanation for future references.

Additional Resources