The PPFM General Request ticket should be used for requests that include the following:
- Work Breakdown Structure Modification Request
- Ad-hoc reporting / data requests
- Sponsor Code Requests (Establishment)
- Research Administrator Assignee (Change the assigned individual responsible for reviewing/approving Oracle purchase requisitions)
- Intercampus Request for Reimbursment (IRR) inquries or payments to UC Campus entities
- Invoice/Financial Report inquiry
- Faculty Portfolio Report inquiry
- PPM Project Closeout – As part of the closeout process, a PPM Project Closeout Report must be completed and attached to the request. If a budget modification is required (see instructions tab of report), the Budget Modification tab of the PPM Project Closeout Report noting the necessary budget adjustment at the COA combination level must be completed.
Provide any necessary supporting documentation with your request.
The request will be reviewed by the Project Portfolio Financial Management team and will communicate in the ticket comments if there are any questions or additional information required.
The process may take up to five (5) business days to be reviewed. If the request is missing necessary documentation or requires additional information, the processing time will be extended.
If the incorrect ServiceNow ticket is submitted or the incorrect Request Type is selected, the requester will be asked to resubmit the request using the correct ServiceNow ticket, including the appropriate Request Type selection.
