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H&I Invoices


Requests to clear invoices on hold in Oracle.

Who can request this Service?

Departmental Staff within CBS2, Library, and IT.

*Departments that are serviced by CBS2 should contact their team directly for status updates.

What can I expect after submitting the ticket?

Accounts Payable staff will review and process tickets within 3-5 business days.

*Incomplete requests may result in delayed processing times or immediate closure of the service ticket.

What are the operating hours for the service provided?

Support for this service is provided during standard operating hours: 8:00 AM – 5:00 PM, Monday thru Friday.

How do I Stop or Change this Service?

If you no longer want to proceed with the ticket requested, request the ticket be closed in the comment section. Include a brief explanation for future references.