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GLACIER Password Reset Request


For individuals to request a password reset for their GLACIER account.

Who can request for this Service?

Any GLACIER user or departmental staff on behalf of a GLACIER user.

What can I expect after submitting this request?

A temporary GLACIER password via email from

The request will be reviewed within 2-3 business day.

What are the operating hours for the service provided?

Support for this service is provided during standard operating hours: 8:00am-5:00pm, Monday through Friday.

How do I Stop or Change this Service?

If you no longer want to proceed with the ticket requested, request the ticket be closed in the comment section. Include a brief explanation for future references.