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CashNet Report & General Inquiry

Submitted by lhua on Feb. 25, 2021
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Description: 

This ticket is for General Inquiries or Cashnet Report Requests. Types of requests may include the following:

  • Request report
  • Frequency of report
  • Request receiptfor a transaction
  • Item Codesetup
Who can request for this Service?

Requests can be submitted by anyone with a UCMNetID.

What is expected after submitting the ticket?

The request does not need to be approved. Cashiering will review your request and may have further questions. If it is a request for a report,we will send you a sample report for your review and approval.

If it is a request for receipt, provide the receipt number and/or amount and date of deposit and reason for the request.

If item code setup, provide CoA, reason for setup and Dept Financial approval, for use of CoA. Cashiering will review your request and may have further questions.

Requests may take up to 7 business days to fulfill.

What are the operating hours for the service provided?

Support for this service is provided during standard operating hours:

  • Monday thru Thursday 8:30-4:30
  • Friday 8:30-3:30
How do I Stop or Change this Service?

Requests to stop or change a ticket can be made by closing the request, or by requesting request closure in the comments of the request. Please include a brief explanation for the closure request.

  • If the report has been active for a lengthy timeframe, please open this ServiceNow ticket and request a completed or an updated report.